FREQUENTLY ASKED QUESTIONS
American Made. By Appointment Only.
WHAT IS A FIRM MATTRESS?
Sleeping on a firm mattress helps the body to easily go through the repairing and rejuvenating process that occurs during sleep. When this process is carried out, destroyed cells are restored and hormones are reactivated, while at the same time reducing insulin levels.
WHAT IS A PLUSH MATTRESS?
A plush mattress merges a supportive base with an augmented soft top to achieve an outstanding, well-balanced level of comfort. These are typically recommended for back and side sleepers.
WHAT IS A PILLOW TOP MATTRESS?
The pillow top on a pillow top mattress is simply an extra layer sewn onto the mattress. It is the softest mattress comfort level commonly available. Pillow top mattresses provide deep, enveloping cushioning, which sleepers can sink into.
WHAT IS A MEMORY FOAM MATTRESS?
Memory foam mattresses distribute body weight evenly, like having billions of little springs supporting you. Tossing and turning is the leading cause of a poor night’s sleep, which is drastically reduced with a memory foam mattress.
HOW OFTEN SHOULD I PURCHASE A NEW MATTRESS?
Most people keep their old, worn out mattress far past its expiration date. In reality, most experts recommend buying a new mattress every seven to eight years. However, there are a variety of factors that can actually tend to make you in need of a replacement even sooner than this.
WHY SHOULD I SHOP WITH YOU INSTEAD OF MATTRESS FIRM?
We are by appointment only, operate out of a small warehouse and don’t spend thousands on expensive marketing strategies. Through these efforts, we are able to keep our prices much lower than big-name retailers without sacrificing when it comes to product quality!
DO YOU SELL USED MATTRESSES?
All mattresses we sell are brand new, unopened and still in the original plastic. We never sell used or refurbished mattresses to our customers.
HOW DO I PICK THE RIGHT MATTRESS FOR ME?
The needs of each person when it comes to sleep vary greatly. Some people absolutely cannot get a good night’s sleep without a firm mattress. Others need a soft one.
This is precisely why, when you visit our store, we encourage you to lay on our mattresses and see what feels right for you. As you lie down, take note of how your body feels, and lay in your different sleeping positions to find out what suits your needs the best.
WHAT IS YOUR REFUND POLICY?
Any refunded or exchanged mattress must remain in the original factory sealed bag. Any products being exchanged or returned will be subject to a 20% restocking fee. Our return or exchange policy is 7 days and must have proof of purchase included. For more information, please see “Refund Policy” at the bottom of this page.
WHY SHOULDN'T I JUST BUY THE CHEAPEST MATTRESS POSSIBLE?
If you opt for a cheap mattress, you’re more than likely going to get low-quality sleep. Not getting enough sleep, or not getting enough restful sleep, can affect almost every aspect of your life: your work, relationships, diet, and overall mood. Your memory, judgment, and focus will all be affected by a little sleep deprivation, to say nothing of chronic sleep deprivation. Lack of sleep has a severe impact on your physical and mental health; and, if you’re always buying new accessories for sleep, a serious impact on your wallet.
HOW CAN I GET MORE SLEEP?
1. Exercise
Going for a brisk daily walk won’t just trim you down, it will also keep you up less often at night. Exercise boosts the effect of natural sleep hormones such as melatonin. A study in the journal Sleep found that postmenopausal women who exercised for about three-and-a-half hours a week had an easier time falling asleep than women who exercised less often. Just watch the timing of your workouts. Exercising too close to bedtime can be stimulating. Morning workouts that expose you to bright daylight will help the natural circadian rhythm.
2. Reserve bed for sleep and sex
Don’t use your bed as an office for answering phone calls and responding to emails. Also avoid watching late-night TV there. The bed needs to be a stimulus for sleeping, not for wakefulness. Reserve your bed for sleep and sex.
3. Keep it comfortable
Television isn’t the only possible distraction in your bedroom. Ambience can affect your sleep quality too. Make sure your bedroom is as comfortable as possible. Ideally you want a quiet, dark, cool environment. All of these things promote sleep onset.
4. Start a sleep ritual
When you were a child and your mother read you a story and tucked you into bed every night, this comforting ritual helped lull you to sleep. Even in adulthood, a set of bedtime rituals can have a similar effect. Rituals help signal the body and mind that it’s coming to be time for sleep. Drink a glass of warm milk. Take a bath. Or listen to calming music to unwind before bed.
5. Eat—but not too much
A grumbling stomach can be distracting enough to keep you awake, but so can an overly full belly. Avoid eating a big meal within two to three hours of bedtime. If you’re hungry right before bed, eat a small healthy snack (such as an apple with a slice of cheese or a few whole-wheat crackers) to satisfy you until breakfast.
6. Avoid alcohol and caffeine
If you do have a snack before bed, wine and chocolate shouldn’t be part of it. Chocolate contains caffeine, which is a stimulant. Surprisingly, alcohol has a similar effect. It makes you a little sleepy, but it’s actually a stimulant and it disrupts sleep during the night. Also stay away from anything acidic (such as citrus fruits and juices) or spicy, which can give you heartburn.
7. De-stress
The bills are piling up and your to-do list is a mile long. Daytime worries can bubble to the surface at night. Stress is a stimulus. It activates the fight-or-flight hormones that work against sleep. Give yourself time to wind down before bed. Learning some form of the relaxation response can promote good sleep and can also reduce daytime anxiety. To relax, try deep breathing exercises. Inhale slowly and deeply, and then exhale.
8. Get checked
An urge to move your legs, snoring, and a burning pain in your stomach, chest, or throat are symptoms of three common sleep disrupters—restless legs syndrome, sleep apnea, and gastroesophageal reflux disease or GERD. If these symptoms are keeping you up at night or making you sleepy during the day, see your doctor for an evaluation.
HOW DO I KNOW IF MY MATTRESS IS CAUSING MY BACK PAIN?
If you go to bed feeling great and wake up miserable, it’s a good sign your mattress is causing back pain. A mattress that’s too soft will cause your spine to fall out of alignment all night long, and a mattress that’s too firm will cause joint pressure in your hips that leads to pain in your lower back.
HOW CAN I GET A BETTER NIGHT'S SLEEP?
- Going to bed at a set time each night and get up at the same time each morning. This helps establish a steady sleep cycle.
- Exercising 20 to 30 minutes a day. For maximum benefit, workout about 5 to 6 hours before going to bed.
- Avoiding caffeine, nicotine and alcohol. Smokers tend to wake earlier due to nicotine withdrawal and alcohol diminishes deep sleep (REM).
- Relaxing before bed. A warm bath, reading or another relaxing routine can make it easier to fall asleep.
- Reading, watching television or listening to music if you can’t sleep. The anxiety of lying in bed and not being able to fall asleep can actually contribute to insomnia.